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Refund & Cancellation Policy

Refund & Cancellation Policy

At EICT IIT Roorkee, we are committed to maintaining clarity and fairness in all aspects of our course offerings, including our refund policy. Our goal is to ensure that participants make informed decisions before enrolling in any program. We strongly encourage all applicants to carefully review the refund terms associated with their selected program prior to registration and payment.

1. Faculty Development Programs (FDPs) and Short Term Courses

  • Refunds will be processed only if the course is canceled by the organizers.
  • In such cases, the refund will be issued within 20 working days from the date of cancellation.
  • No refunds will be provided for voluntary withdrawal or non-attendance under any circumstances.

2. Self-Paced Courses

No refunds will be offered for self-paced courses. Participants are advised to:

  • Watch available demo videos
  • Carefully review the course curriculum, module structure, and learning outcomes provided on the course page before enrolling and making payment.

3. PG Certificate / Advanced Certificate Programs

  • Participants may request a refund within 14 days (2 weeks) from the official course start date.
  • Valid reasons for refund consideration include:
    • The course content does not match the expectations as advertised.
    • There is a significant misalignment between the published curriculum and the actual delivery format.
  • Refunds will not be granted in the following cases:
    • Lack of interest or motivation
    • Personal or professional schedule conflicts
    • Non-participation without a valid justification
    • Failure to review course details, curriculum, or module structure before enrolling

Participants are strongly encouraged to thoroughly review all relevant course information, curriculum outlines, module descriptions, and delivery format available on the program page prior to registration and payment.

Submitting a Refund Request

All refund requests must be submitted via email to eict@iitr.ac.in, along with the relevant payment receipt and enrolment details. Each request will be evaluated in accordance with the refund policy outlined above.

Contact Us

For any questions or concerns regarding this Refund & Cancellation Policy, please contact us via our Contact Us page or reach out directly at:

📧 Email: eict@iitr.ac.in
📞 Phone: +91-1332 286457
🏢 Address: EICT Academy, IIT Roorkee, Uttarakhand, India